Salesforce Einstein and Agentforce for your company: how to buy and where to start

Symptoms

• It is unclear what your Salesforce edition includes
• Agent pricing is not public
• You need an implementation partner

Causes and fixes

1. AI features depend on the edition and add-ons

What to do: Ask your account manager for the list of features in your edition

2. Agents are billed by usage

What to do: Ask for a calculation for your volume of conversations and actions before signing

3. Setup needs a Salesforce admin

What to do: Bring in a certified partner or an in-house admin for the pilot

About Salesforce Einstein

AI in Salesforce: deal forecasts, summaries, emails and Agentforce agents. Paid plans on request. Free plan available.

Salesforce Einstein · Alternatives to Salesforce Einstein