Krisp not working in Zoom or Teams: nobody hears you or the noise is still there

Symptoms

• People cannot hear you after you turn Krisp on
• The noise remains even though Krisp is on
• Sound disappeared after a system update

Causes and fixes

1. The Krisp microphone is not selected in the calling app

What to do: In the audio settings of Zoom, Teams or Meet choose Krisp Microphone and Krisp Speaker

2. The wrong physical microphone is selected in Krisp

What to do: Open Krisp and select the real microphone you speak into

3. A system update reset microphone permissions

What to do: Give Krisp microphone access in the system privacy settings and restart the app

4. Noise suppression in Zoom or Teams is on at the same time

What to do: Turn off the calling app's built-in noise suppression so the two do not conflict

About Krisp

Removes noise and echo on calls and takes meeting notes with no bot in the meeting. Paid plans from $8/mo. Free plan available.

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