No AI assistant in Pipedrive: plan, settings and email sync

Symptoms

• There are no deal suggestions
• The email generation button is missing
• A colleague has it and you do not

Causes and fixes

1. AI features are not available on every plan

What to do: Check your plan's features on the pricing page

2. The admin turned AI off

What to do: Ask the admin to turn on AI features in company settings

3. Email is not connected

What to do: Connect your mailbox to Pipedrive, since email generation works with a synced mailbox

About Pipedrive AI

Sales assistant in Pipedrive CRM: deal tips, emails and summaries. Paid plans on request. Free plan available.

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