Superhuman for work email: what to check with IT and security

Symptoms

• IT does not allow you to connect the mailbox
• Questions about where emails are stored
• You need to revoke access

Causes and fixes

1. The client gets full access to the mailbox

What to do: Clear the app with your Google Workspace or Microsoft 365 admin

2. Company policy on third-party apps

What to do: The admin adds the app to the allowed list in the console

3. Revoking access

What to do: Remove access under third-party apps in the security settings of your Google or Microsoft account

About Superhuman

Fast email client for Gmail and Outlook with AI triage, summaries and drafts. Paid plans from $30/mo.

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