Asana AI not working: no AI buttons in tasks and projects

Symptoms

• There is no summary button in the task
• The project status will not generate
• AI Studio is unavailable

Causes and fixes

1. The free plan has a minimal set of AI features

What to do: Move to Starter or higher, where AI features are enabled

2. The admin turned off AI features for the organization

What to do: Ask the admin to enable AI in the Asana admin console

3. The organization's AI limit is used up

What to do: Check usage in the admin console or wait for the new period

About Asana AI

AI-written project statuses, task breakdowns and automation rules in Asana. Paid plans from $10.99/mo. Free plan available.

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