Shortwave and Outlook: why you cannot connect Outlook mail and what to use instead

Symptoms

• There is no option to sign in with Microsoft
• Work email is on Exchange
• You need an AI client for Outlook

Causes and fixes

1. Shortwave works only with Gmail and Google Workspace

What to do: For Outlook use Copilot in Outlook, Superhuman or Fyxer

2. Forwarding from Outlook to Gmail

What to do: Forwarding work email to a personal Gmail violates most companies' policies, so avoid it

3. Mixed mailboxes

What to do: Use Shortwave for Gmail and pick a separate tool for Outlook

About Shortwave

Email client for Gmail with an AI assistant that searches and answers across all your mail. Paid plans on request. Free plan available.

Shortwave · Alternatives to Shortwave