Tidio Lyro

AI agent for a small business website chat that answers from your own Q&A

Lyro works in the Tidio chat widget on a website or online store: it answers questions about delivery, payment, returns and stock from a knowledge base you filled in or imported from the site. It hands the conversation to an operator when it does not know the answer. It is easy to set up and built for small businesses without a dedicated support team.

Free plan

Tidio's free plan with a small number of Lyro conversations to try

Paid plans

Tidio Lyro pricing

Tasks it handles well

• Set up AI answers to customer inquiries
• Write a customer FAQ

Most useful for

• Manager
• Marketer
• Sales manager
• Teacher
• Executive assistant
• Logistics manager
• Secretary
• Project manager
• Social media manager

Pitfalls to watch at work

• The bot answers only from the knowledge base: without current delivery and return terms it makes things up or refuses
• The conversation limit runs out mid-month and the bot goes silent: watch the counter
• Test how the bot answers your real questions in your customers' language before launching it on the site

Billing

Card payment on the Tidio website.

Common problems and fixes

• Tidio Lyro went silent: the conversation limit is used up

Compare Tidio Lyro with

• Tidio Lyro vs Intercom Fin
• Tidio Lyro vs Zendesk AI
• Tidio Lyro vs n8n
• Tidio Lyro vs ClickUp Brain
• Tidio Lyro vs Motion
• Tidio Lyro vs Pipedrive AI
• Tidio Lyro vs Reclaim
• Tidio Lyro vs Salesforce Einstein

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