Copilot in Outlook
Summaries of long email threads, reply drafts and meeting prep right in Outlook
| Vendor | Microsoft |
|---|---|
| Category | Documents and writing |
| Website | www.microsoft.com/microsoft-365/outlook |
| Free plan | No |
| Paid plans | Paid plans from $20/mo |
| Models | gpt-5, gpt-4.1 |
| Updated | 2026-09-24 |
Copilot in Outlook works in the new Outlook for Windows, Outlook on the web and on mobile. It condenses a long email thread into a few points, drafts a reply from a short instruction, suggests tone and length, and before a meeting gathers related emails and files. With a business license it sees the employee's mail and calendar within the company's access rights. It helps people who receive dozens of emails a day with approvals, invoices and requests.
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Free plan
Free Outlook.com has no Copilot button in emails; you can paste the text into the free Microsoft Copilot chat
Paid plans
| Plan | Price | What you get |
|---|---|---|
| Included in Copilot Pro | $20/mo | For individuals with Microsoft 365 Personal or Family: Copilot in Outlook, Word, Excel and PowerPoint |
| Included in Microsoft 365 Copilot | $30/mo | Per seat with annual billing: access to company mail, calendar and files inside the corporate tenant |
Tasks it handles well
- Clear your morning inbox in half an hour
- Find a meeting time with several participants
- Write a business letter
- Log incoming correspondence with a short summary
- Plan your week in the calendar with focus blocks
Most useful for
- Accountant
- Lawyer
- HR manager
- Finance manager
- Manager
- Marketer
- Sales manager
- Data analyst
- Teacher
- Executive assistant
- Logistics manager
- Procurement manager
Pitfalls to watch at work
- A thread summary misses attachments and late edits in quoted text: check amounts and dates in the email itself
- The reply draft picks up the tone of the previous email, including a sharp one: reread before sending
- A personal Copilot Pro subscription on a work mailbox takes company email outside its tenant: work mail needs a business license
Billing
Not sold separately: included in Microsoft 365 Copilot for business (through the admin center or a Microsoft partner) and in Microsoft 365 Personal or Family with Copilot for individuals.
Common problems and fixes
- Copilot in Outlook: no button in the email and what to do about it
- Copilot in Outlook for work email: which license to get and where the data lives
Compare Copilot in Outlook with
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Alternatives to Copilot in Outlook
Guides with Copilot in Outlook
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