Claude declines your card: why Stripe rejects the payment and what to change

Symptoms

• The message "Your card was declined"
• The form asks for another card after 3-D Secure confirmation
• The charge went through and was reversed

Causes and fixes

1. The bank declined the transaction as suspicious

What to do: Check the bank notification, confirm and try again in a few minutes

2. A limit on foreign payments or online payments turned off on the card

What to do: Enable online payments in your banking app and lift the limit for foreign transactions

3. The billing address has fields filled in at random, and Stripe declines for mismatch

What to do: Enter your real country, city and postal code exactly as your bank has them

4. A virtual card without support for recurring payments

What to do: Pay with a physical Visa or Mastercard

5. Several failed attempts in a row

What to do: Wait a few hours, then try another card or pay through the app store

Common problems and fixes

• Claude not working: six causes and what to do
• Claude usage limits: why the quota runs out after ten messages and how to stretch it
• Claude will not open a PDF or says the document is empty: causes and workarounds
• How to delete your data from Claude and turn off training on your conversations
• Claude for business: company billing, invoices and VAT

About Claude

Assistant for long documents, contracts and careful writing, with a Project for each matter. Paid plans from $20/mo. Free plan available.

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