Zendesk AI alternatives
12 tools that can replace Zendesk AI for at least part of the work, closest first. Each row names the reason it made the list.
Zendesk AI: AI agents and agent suggestions in the Zendesk support suite. Paid plans from $55/mo. Free plan available.
| Tool | Why it fits | Entry price | Compare |
|---|---|---|---|
| Intercom Fin | 2 shared tasks, same category, cheaper entry plan | $29/mo | Zendesk AI vs Intercom Fin |
| n8n | 2 shared tasks, same category | Free | Zendesk AI vs n8n |
| Tidio Lyro | 2 shared tasks, same category | Free | Zendesk AI vs Tidio Lyro |
| ChatGPT | 2 shared tasks, cheaper entry plan | $20/mo | Zendesk AI vs ChatGPT |
| Claude | 2 shared tasks, cheaper entry plan | $20/mo | Zendesk AI vs Claude |
| Zapier | 1 shared task, same category, cheaper entry plan | $19.99/mo | Zendesk AI vs Zapier |
| Make | 1 shared task, same category, cheaper entry plan | $9/mo | Zendesk AI vs Make |
| Jasper | 1 shared task, cheaper entry plan | $39/mo | |
| Copy.ai | 1 shared task, cheaper entry plan | $36/mo | |
| HeyGen | 1 shared task, cheaper entry plan | $29/mo | |
| Mistral Le Chat | 1 shared task, cheaper entry plan | $14.99/mo | |
| Gemini in Google Sheets | 1 shared task, cheaper entry plan | $14/mo |
Intercom Fin
AI support agent that answers customers in chat and email from your knowledge base. Paid plans from $29/mo. Free plan available.
Tasks both handle: Set up AI answers to customer inquiries, Write a customer FAQ
n8n
Automation with AI agents that you can host on your own server with no per-operation fees. Paid plans on request. Free plan available.
Tasks both handle: Analyze customer reviews by topic, Write a customer FAQ
Tidio Lyro
AI agent for a small business website chat that answers from your own Q&A. Paid plans on request. Free plan available.
Tasks both handle: Set up AI answers to customer inquiries, Write a customer FAQ
ChatGPT
All-purpose chat assistant with web search, file and spreadsheet analysis, voice and custom GPTs. Paid plans from $20/mo. Free plan available.
Tasks both handle: Analyze customer reviews by topic, Write a customer FAQ
Claude
Assistant for long documents, contracts and careful writing, with a Project for each matter. Paid plans from $20/mo. Free plan available.
Tasks both handle: Analyze customer reviews by topic, Write a customer FAQ
Zendesk AI · Zendesk AI pricing
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